by Alex Hathway | Mar 29, 2017 | Case Studies
Elearning needs to be enjoyable, interesting, flexible and a means to consolidate knowledge. These were the goals of clothing retail giant, Cotton Traders, when they set out to introduce elearning into their Contact Centre. Cotton Traders opened in 1987, a business...
by Alex Hathway | Jan 20, 2017 | Articles and blogs
You’re probably familiar with the idea of the partly filled glass identifying someone’s self-esteem. Some people see the glass as being half full; they’re positive and upbeat types with confidence and high levels of self-esteem. The ‘half empty’ types may be negative,...
by Alex Hathway | Jan 17, 2017 | Articles and blogs, Products and services
To paraphrase the old adage: data can be the thief of Time! The solution to this particular crime is to use filters. Using filters can refine more than just coffee! Just like with your coffee, filters sift out what you don’t need and gives you what you do. With enough...
by Alex Hathway | Jan 17, 2017 | Articles and blogs, Case Studies
Time is the real baddie where so many elearning managers are concerned. What does its villainy look like? Evidence suggests this master criminal uses speed against us, as its victims tell us when they come to us for help. Its crime falls into 3 categories: 1....
by Alex Hathway | Nov 9, 2016 | Articles and blogs, Products and services
What does success mean to you? Innovative car manufacturer Henry Ford said, “Coming together is the beginning. Keeping together is progress. Working together is success.” It’s a philosophy we subscribe to at Nimble. We want great success for our customers but we don’t...
